Privacy
Our privacy policy has been reviewed and set out to underline the new rights for individuals within the new laws. The Data Protection Act 1998 was replaced by the General Data Protection Regulation (GDPR) on 25 May 2018. This major change has occurred to help protect and unify the way that an individual’s data is managed throughout the European Union (EU).
Our privacy policy is to let you know how we promise to look after your personal data and information as The Christopher Jeffery Therapy Clinic treats your privacy seriously. The Christopher Jeffery Therapy Clinic wants you to feel confident about the privacy and security of your personal information.
This privacy policy explains how The Christopher Jeffery Therapy Clinic uses any personal information we collect about you and your rights in relation to that information.
When we refer to “personal information” in this policy, we mean information which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use information about you in your capacity as a customer, or in any other capacity, for example, when you visit our website.
Any data we collect we do so in order to provide you with the best possible service or to collect information on how to improve the service we provide.
What is privacy?
Privacy is the confidentiality of your personal information and it is of paramount concern to The Christopher Jeffery Therapy Clinic. We are registered with the Information Commissioner as required under the data protection laws in the United Kingdom and are committed to compliance with Data Protection legislation, Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (UK Regulations).
Why do we have a Privacy Policy?
We have developed this Privacy Policy because we want you to feel confident about the privacy and security of your personal information. The Christopher Jeffery Therapy Clinic makes every endeavour to prevent unauthorised access to your personal information.
Please read this privacy policy carefully. If you are visiting any of our websites or using any of our services, by continuing to do so, you indicate your agreement for The Christopher Jeffery Therapy Clinic to use your personal information as set out in this privacy policy.
What personal information do we collect and when?
We may collect and process personal information about you when, for example, you:
- enquire about any of our products or services
- register to use our services or purchase any products or services from us
- Book an appointment online or via our phone number
- voluntarily fill in a form, complete a customer survey, provide feedback or participate in a competition or promotion sponsored by us
- agree to receive information from The Christopher Jeffery Therapy Clinic about other services that we provide
How do we use your information?
Your personal information will be kept confidential and will be handled in accordance with our requirements under Data Protection legislation.
In the usual course of our business, we may use third parties to process your personal information on our behalf. Where a third-party data processor is used, we will ensure that they operate under subject to contractual restrictions with regard to confidentiality and security in addition to obligations imposed by data protection legislation.
How do I access or update the information you hold about me?
You have the right to request a copy of the information that we hold about you at any time.
If you would like a copy of some, or all, of your personal information, please contact The Christopher Jeffery Therapy Clinic directly. Any Subject Access Request is free of charge on the first request in line with GDPR. We may charge an administration fee for future requests if we feel such requests are excessive or not required. We want to make sure that your personal information is accurate and up to-date; you may ask us to correct or remove information you think is inaccurate.
How long will you keep my data?
Your personal information is kept private and stored securely until a time it is no longer required.
We normally store your personal data up to 6 years from the date of enquiry. This will enable us to serve you better with your enquiries to locate older reports and images archived securely within our computers.
Requests for the deletion of information should be made to julie@cjtherapyclinic.co.uk
Who will you share my data with?
We will not share your data with any other third party without your explicit consent unless legally required to do so.
We will not share or sell your data with or to any other third party for marketing purposes.
Will I receive marketing information?
We will only send you marketing information where you have provided your consent to receive it. This may include information about products and services provided by The Christopher Jeffery Therapy Clinic and other companies which may be of interest to you.
You have the right to stop us from contacting you for marketing purposes. If you no longer wish to receive web-based marketing information, you can unsubscribe by clicking on the link within the email that has been sent to you. By clicking on this unsubscribe link it will update our contacts lists to ensure that we do not contact you again.
Cookies
What are cookies?
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
A “cookie” is a small amount of data which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive, mobile device, set top box or other device.
There are different types of cookies which are used to do different things such as allowing you to navigate between pages on a website efficiently, remembering your preferences on a certain website, or improving your overall experience. Other cookies can provide you with advertising which is more tailored to your interests, or measure the number of site visits and the most popular pages users visit.
Most web browsers automatically accept cookies but you can disable this function by changing your browser settings if you so wish. By visiting and using our website you are giving consent for us to collect this information.
To find out more about cookies including what they are, how to control them or how to delete them, please visit www.aboutcookies.org.
What cookies does the The Christopher Jeffery Therapy Clinic websites use?
Below is a list of the different types of cookies used across the The Christopher Jeffery Therapy Clinic website, and a description of what they are used for.
First Party Cookies
These are cookies which The Christopher Jeffery Therapy Clinic uses. They are minimally intrusive. The Christopher Jeffery Therapy Clinic also uses cookies linked to Google Analytics but these are not traced to personal identifiable data and are non- intrusive.
Google Analytics – Non-specific website usage information is collected using Google Analytics and cookies. By using web analytics we can understand how our users arrive at our website, what they do whilst they are on the website, what information they look at whilst on the website, etc. The data collected is anonymous and does not in any way impact on your privacy. Visit the Google Analytics website.
Third Party Cookies
The Christopher Jeffery Therapy Clinic website contains links to other third party websites. This means that when you click on the links to those websites you may be agreeing to the use of cookies from their websites.
Are third party websites covered by this policy?
The Christopher Jeffery Therapy Clinic websites may contain links to other websites. This privacy policy only applies to The Christopher Jeffery Therapy Clinic websites so when you visit external websites please read their privacy policies carefully. The Christopher Jeffery Therapy Clinic accepts no responsibility for external websites.
We occasionally offer products or services for external companies. These organisations may also allocate cookies to your PC. The types of cookies they use and how they use this information will be governed by their privacy policies.
How do you find out about changes to our privacy policy?
We keep our privacy policy under regular review and we will place any updates on this web page. We may change the content or services found on our website at any time without notice, and consequently our privacy policy may change at any time in the future. Your continued access to or use of the website will mean that you agree to the changes.
Who do I contact if I have a question about your privacy policy?
Please contact us if you have any questions about our privacy policy:
by email: julie@cjtherapyclinic.co.uk.
or write to us at: The Christopher Jeffery Therapy Clinic, The Grange, 1 Central Road, Morden, SM4 5PQ.
You have the right to correct the information we hold or request we transfer your information to another service provider.
This privacy policy was last updated on 13th February 2023.